We offer free shipping for orders over $99. Simply purchase any item or group of items that totals $99 and your shipping is free.

All GULU Made products are shipped from our warehouse in Kansas City, so your purchases will generally be received in 2-4 days depending on where you are located in the US or Canada. Our products are handmade in Uganda, shipped to our US warehouse, and distributed directly from there. We do not ship directly to customers from Uganda.

GULU Made products are currently sold in the US and Canada.


Yes, absolutely. We offer free returns for up to 100 days after your purchase. We want you to be as happy about owning your GULU Made products as we are about making them.

We want to make returns as easy and painless for you as possible. Simply click HERE to initiate a return.


All of our Packs and Totes come with built-in laptop sleeves lined with soft Nylex fabric to provide extra protection, and our Packs also come with a separate Tablet sleeve. Even our Changemaker Sling Pack can fit up to a 13” laptop, plus it has a separate Tablet sleeve as well.

GULU Made bags can be cleaned with soap, water and a soft cloth. Please do not put bags in the washing machine.


GULU Made operates in both Uganda and the United States. Our products are designed in Boulder, Colorado; they are made in Gulu, Uganda; and they are sold exclusively online throughout the United States and Canada.